Our platform is dedicated to ensuring a safe, secure, and enjoyable environment. We understand that betting and games of chance should be viewed as forms of leisure and not a solution to financial woes. With this in mind, our Respected Gaming Policy defines the measures and support we extend to help you manage your gaming activities.
Our Commitment to Responsible Gaming
Your health is our priority, balancing your emotional wellbeing and enjoyment with the activity itself. As part of our commitment, we offer a platform under a Curacao gaming license which meets global standards for responsible gaming. Our focus is on preventing and addressing gambling addiction while encouraging healthy gaming habits.
Principles of Responsible Gaming
In order to promote safe gaming practices, we urge you to observe the following principles:
Tools to Foster Responsible Gaming
We offer distinct tools to assist you in managing your gaming habits:
Assistance is provided on setting the limits of your choosing and customizing gaming preferences. Ensuring these tools are configured is the responsibility of the team.
Identifying Key Indicators of Problem Gambling
The core facets of an individual’s life that gambling addiction impacts include the following: Warning signs to look out for include:
If you answer “yes” to three or more of these signs, you may be at risk of gambling addiction. We encourage taking action using our tools or professional help.
Protecting Minors
As a company, we do not allow anyone below the age of 18 or the legal age in their country to access our services. Age verification mechanisms are in place to prevent such occurrences. Kindly report any suspected cases of minors utilizing our services to customer support.
Support and Resources
If gambling becomes a concern for you, please seek the help of a professional. You may:
Get in touch with our support team by email: [email protected], live chat (24/7), or Telegram for instructions on responsible gambling tools or account restrictions.
Procure external help including:
If you would like to request self-exclusion, contact support to suspend your account. You may reapply for an account after the exclusion period, but will be subjected to approval.
Tips for Staying in Control
The following practical tips will aid in fostering a positive relationship with gaming:
Promoting Responsible Gaming and Our Role
We aim to create a protected environment in gaming through:
Contact Us
For all matters concerning responsible gaming, our support team is available 24/7. All our contacts are listed on the ‘Contact Us’ page, and we maintain regular contact with you through social networks. We appreciate your choice of our gaming platform, and as your chosen platform, we assure you that we will take appropriate measures to promote safety, fun, and responsibility during your gaming experience.