Our online betting and gaming platform is available for you to use. By using our services or accessing our website, you accept these Terms and Conditions. We urge you to read them carefully. You are free to use the services we offer only if you accept all of these terms.
Table of Contents
ToggleGeneral Provisions
Eligibility: For you to participate and register in our services, you must be at least 18 years old or the legal age of your country. It is your responsibility to confirm whether or not online betting is legal in your jurisdiction.
Legal Compliance: Our platform operates under a Curacao gaming license, thus, all activities will be controlled by the laws of Curacao. Any disputes arising from your use of our services will be resolved under the exclusive jurisdiction of Curacao courts.
Account Responsibility: You are responsible to ensure accurate and complete information during registration. Providing false information may lead to account termination.
Account Management
Single Account Policy: Users are restricted to creating and managing a single account only. Accounts created by the same individual will lead to a complete banning of all accounts, account balance confiscation, and permanent restrictions to our services.
Verification: We may want to confirm your identity, age, and payment methods. For some of them, a passport or identity card may be required. Verification takes 24–72 hours on average. Not submitting the requested documents may result in account suspension together with the seized funds.
Account Security: You are responsible for keeping your passwords safe. All actions performed under your account are your responsibility.
Betting Terms
Bet Acceptance: Your placed bet will be accepted and confirmed by our system. After making a wager, you are unable to change or withdraw it except under specific conditions outlined in these terms.
Bet Withdrawal: If a wager is withdrawn due to unforeseen circumstances (such as an event being postponed or technical challenges), winnings won’t be calculated, and your account will be credited the amount wagered.
Odds and Adjustments: We reserve the right to change odds or betting terms at any point. However, the alteration will not apply to wagers made prior to the change.
Controversies: In case you do not agree with the result of the bet or its calculation, for the reason that you need to contact our support team within a week, giving the date of the bet, event, amount of the bet, and the reason for disagreement.
Bonuses and Promotions
Bonus Conditions: Each bonus and promotional offer comes with specific conditions such as minimum wagering requirements, odds, and expiry dates. Further details are available with each offer.
Bonus Abuse: Engaging in bonus abuse by claiming fraudulently generated multiple accounts will lead to the forfeiture of account bonuses coupled with account suspension.
Wagering Requirements: Bonus funds are subjected to predetermined stipulated terms within which they need to be wagered for them to be withdrawn, failing which the bonus together with the winnings will be forfeited.
Deposits and Withdrawals
Accepted Payment Methods: We accept Paytm, UPI, and even cryptocurrencies as deposit methods, depending on your region. Withdrawals are limited to IMPS and require prior account verification.
Withdrawal Restrictions: Withdrawals are limited to activities carried out on the account. For instance, you will need to place bets worth 70% of your initial deposit before requesting a withdrawal.
Time Taken to Process: While deposits are executed immediately, withdrawals may take between 24 and 72 hours based on the method used and whether verification is needed.
Privacy and Data Protection
Data Collection: Personal and payment details are collected to streamline service delivery, maintain compliance, and improve the user experience. All data is stored and processed in strict conformance with our Privacy Policy.
Data Access: Our support team can be contacted for editing, accessing, and deleting user personal information, including sensitive and editable data.
Security: We employ 128-bit SSL encryption to safeguard your data and all transactions on our platform.
Restricted Areas
Access Limitations: Specific countries may prohibited to access our services. We can change the list of restricted areas any time we want.
User Obligation: It is your obligation to ensure that accessing our platform is legal in your region. Unauthorized access may lead to termination of the account along with the funds being forfeited.
Fair Play and Responsible Gambling
Fair Play: We endorse fair play and will not hesitate to cancel bets or suspend accounts while suspicious activities which include but are not limited to, manipulation or collusion, are taking place.
Responsible Gambling: We support responsible gambling. Should you require assistance, reach out to us or visit https://www.ncpgambling.org/. Users have the option to set deposit limits or request self-exclusion.
Anti-Money Laundering (AML) Policy
Compliance: We fully comply with the anti-money laundering law. As part of the compliance procedures, suspicious transactions may be reported, and the associated account(s) may be suspended pending further investigation.
Transaction Monitoring: We actively monitor for unusual deposits and withdrawals. Providing additional documentation may be required to confirm the source of funds.
Prohibited Activities: Users are prohibited from committing illegal acts such as money laundering and fraud, which will result in the immediate cancellation of their accounts and confiscation of any remaining balance.
Intellectual Property
Ownership: All content on our system, such as images, logos, software, and text, are either owned by us or licensed to us. No reproduction or use is permitted without authorization.
User Content: In providing us with profile details and support requests, you grant a non-exclusive, royalty-free license for us to operationalize the content.
Restrictions: Our intellectual property cannot be copied, modified or distributed without obtaining prior written approval.
Termination of Services
Account Closure: Users can reach out to support if they wish to close accounts. After account closure, any existing balance will be settled according to our withdrawal policies.
Suspension or Termination: Account suspension or termination may be applied due to breach of these terms, account fraud, or at our discretion. You will be notified of the pertinent reasoning, and any pending monetary credits post eligibility check shall be returned.
Dormant Accounts: Accounts that have been inactive for 12 months may be permanently removed along with any remaining balance which may incur administrative fees.
Changes to Terms
Modifications: The Terms and Conditions may be updated as needed. All modifications will be made available on our site, and their application will commence two weeks following their publication. Services offered will automatically be accepted after the indicated period.
Communication: Important updates will be communicated to users via email or announcements on the website.
Limitation of Liability
No Guarantees: Services offered by the Company will be rendered on an “as is” basis and with no guarantees made as to reliability, accuracy, or availability.
Liability: In no event shall the Company be held liable for any direct, indirect, or consequential damages, including but not limited to technical problems or actions of other parties that result in loss.
Get In Touch
For questions or issues related to these Terms and Conditions, please contact our support team via email, Live Chat, or our social media pages.
Using our platform indicates that you accept the Terms and Conditions which we have provided. We appreciate that you have selected us for your betting and gaming activities.